Network status

Live status of the 2GoBroadBand network

All systems operational

Last checked: just now · auto-refreshes every 5 minutes

How to check your own connection. If your service isn't working, first try restarting your modem (unplug for 30 seconds). Then run a speed test via Ethernet. If problems persist, call us on 1300 677 185 or check the planned-maintenance schedule below.

Current incidents

No active incidents at this time.

Recent incidents

Date	Region	Service	Resolution
2025-05-04	Greater Melbourne (north)	nbn FTTC	Resolved — upstream nbn co fault, 2hr outage
2025-04-22	Sydney inner-west	nbn HFC	Resolved — cable maintenance window
2025-04-09	National	SIM data	Resolved — carrier interconnect fault, 45min outage

Planned maintenance

We perform routine maintenance Tuesday and Thursday mornings 1:00–3:00 am AEST. Most customers won't notice. Any window expected to cause downtime will be notified by email at least 48 hours in advance.

No customer-affecting maintenance scheduled in the next 14 days.

Subscribe to updates

Want to be notified about outages affecting your address?

SMS: text STATUS to 0456 783 922 — we'll add you.
Email: log in to the customer portal and tick "Outage notifications" under preferences.

Larger event support

During declared natural disasters we operate an expanded support program. See our Disaster Support page.

Status is monitored by our network operations team 24/7. Some incidents originate upstream with nbn co or other carriers, in which case we report what we know and update as nbn co publishes information.